TERMS AND CONDITIONS OF USE
Last Updated on April 17, 2026
The website located at https://www.fancode.com and the mobile application FanCode (the “Platform”) are owned and operated by Sporta Technologies Private Limited (“Company”). Through the Platform, the Company provides users with, information regarding detailed match previews, fantasy research, reviews informative articles and sports analysis (“Content Services”) and access to live streaming of matches and tournaments of certain sports (“Streaming Services”) (collectively, the “Services”).
The terms ‘Company’ or ‘us’ or ‘we’ refer to the owners of the Platform. The term ‘you’ refers to the user or viewer of the Platform.
By browsing, viewing, using the Platform, including, without limitation, by availing Services on or under the Platform, you consent to and agree to comply with these terms and conditions of use (“Terms” or “Terms of Use”), which together with our Privacy Policy govern the Company’s relationship with you in relation to the Platform. The Company provides the Services subject to the notices, terms, and conditions set forth in these Terms. In addition, when you subscribe/purchase access to the Services, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such Services, which will be deemed to be incorporated into these Terms by reference. If you disagree with any part of these Terms, please discontinue using the Platform immediately. The Company reserves the right to change or modify the Platform, the contents thereof, and these Terms of Use at any time without any prior intimation to you. All modifications will be posted on the Platform and will become effective immediately upon such posting to the Platform. Please review these Terms of Use regularly to remain informed of any changes.
ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THESE TERMS, AS MODIFIED FROM TIME TO TIME. THEREFORE, PLEASE READ THESE TERMS CAREFULLY BEFORE PROCEEDING.
PART A: General Terms
Registration
While you may visit the Platform without registration or subscription, some Services on the Platform may be accessible by registration and/or subscription only. You may subscribe to the Services on the Platform only after registering with the Platform.
The information sought at the time of registration may include your username, email address, password, date of birth, and mobile number. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile phone, any other device, and agree to accept responsibility for all activities that occur under your account or password. All actions performed by any person using your account and password shall be deemed to have been committed by you, and you shall be liable for the same. The Company reserves the right to cancel/suspend your access to a Service at any time if it is found that you have been sharing the password with any user in an unauthorised manner.
Platform Content
Except as specifically provided with respect to Contributed Material, (defined below) all materials, including all documents, illustrations, statements, photographs, products, images, artwork, designs, text, graphics, logos, button icons, images, audio and video clips, audio and video feed, and software (collectively, “Content”) appearing on the Platform, are protected by copyrights, trademarks and other intellectual property rights that are owned by the Company or by other parties that have licensed their material to the Company. You acquire no rights or licenses in or to the Content, except for the limited license granted to you herein. Except where otherwise agreed in writing with the Company, all Content on the Platform, including in respect of the Services, is solely for your personal, non-commercial use. You may not copy Content from the Platform, or otherwise modify, obscure, or delete any copyright or other proprietary notices on the Platform. No right, title, or interest in any materials or software, if applicable, on the Platform is transferred to you from your use of the Platform. You may not and shall not assist any other person to copy, reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Platform, or any related material without the prior written authorization of the Company.
You agree not to rearrange or modify the Content available through the Platform. You further agree not to display, post, frame, or scrape such Content for use on another website, app, blog, product or service, except as otherwise expressly permitted by these Terms. In addition, you agree not to create any derivative work based on or containing such Content. The framing or scraping of or in-line linking to the Services or any Content contained thereon, and/or the use of webcrawler, spidering or other automated means to access, copy, index, process, and/or store any Content made available on or through the Services other than as expressly authorized by us is prohibited. You further agree not to hack into, interfere with, disrupt, disable, overburden, or otherwise impair the proper working of the Platform or its servers, which shall include but is not limited to denial-of-service attacks, spoof attacks, session hacking, sniffing, tampering, reverse engineering or reprogramming. You further agree to abide by exclusionary protocols (e.g., Robots.txt, Automated Content Access Protocol (ACAP), etc.) that may be used in connection with the Services. You may not access parts of the Service to which you are not authorized, or attempt to circumvent any restrictions imposed on your use or access of the Services.
You may not create apps, extensions, or other products and services that use our Content without our permission. You may not aggregate or otherwise use our Content in a manner that could reasonably serve as a substitute for a subscription with the Platform or purchasing Services offered on the Platform. You may not access or view the Services with the use of any scripts, extensions, or programs that alter the way the Services are displayed, rendered, or transmitted to you without our written consent. You agree not to use the Services for any unlawful purpose, and to comply with all applicable laws and regulations, including without limitation, copyright law at all times. We reserve the right to terminate/ restrict/ cancel/suspend your access to the Platform with immediate effect and without notice and liability if, in our opinion, your use of the Services may violate any laws, regulations or rulings, infringe upon another person’s rights, or violate these Terms.
Contributed Material
The Platform may contain videos/ articles/ comments containing views/ideas/opinions uploaded or expressed by independent authors/contributors/users/posters on various topics (“Contributed Material”). You shall note that ours is merely an intermediary platform which provides the technology/platform for making comments, posting content and related interactions. We do not control the Contributed Material before it is published, however we may take actions limiting such Contributed Material as per these Terms.
The accuracy of Contributed Material has not been verified by the Company and the Company provides no warranties of the same. If you seek to rely on any representation of information contained on the Platform, any such reliance shall be at your own risk. We neither endorse nor takes any responsibility or liability for the views/ideas/opinions expressed by the authors/creators/contributors/users/posters in any section of the Platform. All express/implied liability in this regard is expressly disclaimed.
Additionally, you agree that any Contributed Material by you, may be used by the Company, including for creation of user profiles, that will include such Contributed Material, consistent with the Privacy Policy and Terms of Use as mentioned herein and you may not be entitled to any payment or other compensation for such use.
In using the Platform, you agree to comply with our Community Guidelines. Further, you agree not to (a) upload, download, post, email, or otherwise transmit any Contributed Material that is or may be construed to be (i) unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, profane, indecent, inflammatory, libellous, tortious, hateful; (ii) racially, ethnically, socially, politically, legally, morally, religiously objectionable or otherwise objectionable; or (iii) invasive of any individual’s rights including but not limited to rights of celebrity, privacy and intellectual property; (b) impersonate any individual or entity or falsely state or otherwise misrepresent your affiliation with any individual or entity; (c) upload, download, post, email or otherwise transmit any Contributed Material that infringes any patent, trademark, trade secret, copyright or other intellectual, proprietary right, privacy right or other right of any party; (d) upload, download, post, email or otherwise transmit any Contributed Material that may be or contain anything which is technically harmful (including, without limitation, a computer virus, malware, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data); (e) upload, download, post, email or otherwise transmit any Contributed Material that facilitates or promotes illegal activity; (f) upload, download, post, email or otherwise transmit any Contributed Material that is contributed for commercial gain; and (g) disrupt or interfere with any other user’s enjoyment of the Website.
We reserve the right to terminate/ restrict/ cancel/ suspend your access to the Platform with immediate effect and without notice and liability, if in our opinion, your use of the Services may violate any laws, regulations, or rulings, infringe upon another person’s rights, or violate these Terms. The determination of whether any Contributed Material violates these Terms, or is otherwise abusive, illegal, or disruptive, is subject to the sole determination of the Company.
If any content or comment violates your rights, these Terms, or applicable law, you may send us a request at support@fancode.com by highlighting your concerns for our review.
Acceptable Use Policy
While accessing the Platform or using any of the Services, you hereby agree that you will not:
(a) violate any applicable laws, regulation, or court order;
(b) not infringe, misappropriate, or otherwise use without necessary authorization, any intellectual property, privacy, publicity, moral, or other rights of any third party, or violate any law, regulation, or court order;
(c) take any action (even if requested by another) that is, or submit, post, share, or communicate anything that is, or that incites or encourages, action that is, explicitly or implicitly: illegal, abusive, harassing, threatening, hateful, racist, derogatory, harmful to any reputation, pornographic, indecent, profane, obscene, or otherwise objectionable (including nudity);
(d) send advertising or commercial communications, including spam, or any other unsolicited or unauthorized communications;
(e) engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Platform, including from any user of the Platform;
(f) transmit any virus, other computer instruction, or technological means intended to, or that may, disrupt, damage, or interfere with the use of computers or related systems;
(g) remove any proprietary notices or labels from the Services;
(h) stalk, harass, threaten, or harm any third party;
(i) impersonate any third party;
(j) participate in any fraudulent or illegal activity, including phishing, money laundering, or fraud;
(k) use any means to scrape or crawl any part of the Platform;
(l) attempt to circumvent any technological measure implemented by the Company, any of the Company’s providers, or any other third party (including another user) to protect the Company, the Platform, or any other third party;
(m) access the Platform to obtain information to build a similar or competitive website, application, or service;
(n) attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the Platform; or
(o) advocate, encourage, or assist any third party in doing any of the foregoing.
(p) threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation.
Warranty and Liability Disclaimer
The Platform, the Content herein and the other materials and Services made available to you through the Platform, are provided by the Company in good faith on an “as is”, “as available” basis, without any warranties and the Services provided may not be uninterrupted or error-free. In particular, the Company does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the Platform and the Services. Further, the Company makes no representations or warranties of any kind, express or implied, as to the operation of the Platform, the information, the Content, Contributed Materials and the Services. To the maximum extent permitted under applicable law, the Company disclaims all responsibility (whether direct, indirect, consequential or otherwise) with respect to the accuracy or otherwise of the information, Content or materials arising from the use of the Platform.
Without prejudice to the foregoing paragraph, the Company does not warrant that the Platform and the Services will be constantly available, or available at all; or the information on the Platform or is complete, true, accurate or not misleading; or the quality of any information, or other material that you obtain through the Platform will meet your expectations.
The Company, to the fullest extent permitted by law, disclaims all warranties, whether express or implied, including the warranty of fitness for particular purpose and non-infringement. The Company makes no warranties about the accuracy, reliability, completeness, or timeliness of any content, software, text, graphics and links.
The Company does not warrant that the Platform; information, Content, Contributed Materials included on or otherwise made available to you through the Platform; the servers hosting the Platform; or electronic communication sent from the Company are free of viruses or other harmful components. The Company utilises safeguards and industry best practices to protect the Platform from hackers, sniffers and malicious modification tools, however, it does not warrant that the Platform shall be completely safe from such attacks at any period of time. The Company makes no guarantee to the resolution or quality of the Streaming Services you will receive.
The Company is constantly endeavouring to improve the quality of Services provided to you. Due to this, the form and nature of Services provided may change from time to time without any prior notice to you. The Company reserves the right to introduce and initiate new features, functionalities, components to the Platform and/or Services and/or change, alter, modify, suspend, discontinue or remove the existing ones without any prior notice to you. Further, the Company is entitled to discontinue (either permanently or temporarily) one or more of the Services provided or terminate the Platform without any prior notice to you. The Company may also prescribe certain limits on the use of the Platform and/or Services or storage of Content at its sole discretion without any prior notice to you, while at all times complying with its Privacy Policy.
To the extent permitted under law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use the Platform or the Services, even if you have been advised of the possibility of such damages.
To the extent permitted under law, in the event of suspension or closure of any Services, you shall not be entitled to make any demands, claims, or any nature whatsoever.
Nothing on the Platform constitutes, or is meant to constitute, advice of any kind.
Third Party Links
Please note that the Platform may contain links provided by third parties (advertisers or otherwise). The Company is not responsible for any errors, omissions or representations on the Platform to the extent such information is updated or provided directly by the third parties. Additionally, any website or information accessed by or as a result of following such third-party links is at your sole risk. The content viewed through any third-party links is not controlled by or endorsed in any manner by the Company. The Company shall not be responsible for or liable in any manner whatsoever for the content provided through such third-party links. Further, the accuracy of the content provided through third party links has not been verified by the Company and we provide no warranties with respect to the same. Any information collected on websites visited through such third-party links is subject to the privacy policies of such third-party websites.
Accuracy of Information
The information presented on the Platform has been compiled by the Company from various sources including from external sources. No representation is made or warranty given as to the completeness or accuracy of such information. The Platform may contain typographical errors and incomplete or out of date information. The Company reserves the right to make changes or modifications to the description of the Content, Contributed Material and information on the Platform, including without limitation, in order to meet the Company standards and regulations, or update such information at any time without notice, but the Company makes no commitment to correct or update this information. If you seek to rely on any representation of information contained on the Platform, any such reliance shall be at your own risk.
Restriction on Age
The users of the Platform are generally required to be of 18 years of age and above. Any user below 18 years of age will be required to seek permission or consent from their parents or legal guardians before furnishing data and registering on the Platform, or inter alia, using the Platform, or being a part, directly or indirectly, of any activity on the Platform. Using the Platform without consent from parent/s or legal guardian and consequent participation in any activity on the Platform is not permitted and such person may be denied access to the Platform at the sole and absolute discretion of the Company, whenever it comes to the knowledge of the Company.
Waivers
You hereby waive any rights, whether existing or acquired in future, that are attributable to you under any applicable law, including (without limitation) any law, regulation, or order concerned with privacy or personality rights, in relation to the matters contemplated herein, without any claim for compensation.
Indemnification
You represent, warrant and covenant (a) that you will fulfil your obligations hereunder these Terms in good faith; (b) that no materials of any kind provided by you will (i) violate, plagiarize, or infringe upon the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights; or (ii) contain defamatory or otherwise unlawful material. You hereby indemnify, defend and hold harmless the Company and all of the Company’s officers, directors, owners, agents, information providers, affiliates, licensors, licensees and third-party service providers (collectively, the “Indemnified Parties”) from and against any and all liability and costs, including, without limitation, reasonable legal fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms or the foregoing representations, warranties and covenants. You shall cooperate as fully as reasonably required in the defense of any such claim. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.
Termination or Suspension
We reserve the right to terminate/ restrict/ cancel/ suspend your access to the Platform with immediate effect and without notice and liability, if, in our opinion, your use of the Services may violate any laws, regulations or rulings, infringe upon another person’s rights or violate these Terms.
Ownership of Marks
All trademarks, service marks and trade names on the Platform, are proprietary to the Company or their respective owners. No use of any of these may be made for any purpose whatsoever without the prior written authorization of the Company or the relevant owners.
Infringement of Copyright
In good faith, if you have reason to believe that any work copyrighted by you has been reproduced, embedded, or linked without any authorization on the Platform, in a manner that constitutes an infringement of your copyright under Indian law, please compile the following information and email to: FanCode Helpdesk
· A clear identification of the copyrighted work allegedly infringed;
· A clear identification of the allegedly infringing material on the Platform (with specific URL reference where available);
· Your contact details: name, address, email address and phone number;
· A statement that you believe, in good faith, that the use of the copyrighted material allegedly infringed on the Platform is not authorized by your agent or the law;
· A statement that the information provided in the notice is accurate, and under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed;
· Your signature or the signature of your authorized agent.
Applicable Law
This Platform, including the Content, Contributed Material and information contained herein, and the Services provided on or under the Platform, shall be governed by the laws of the Republic of India and the courts of Mumbai, India shall retain exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same. As such, the laws of India shall govern any disclaimers, legal notices, privacy policies of this Platform, and any transactions completed using this Platform.
Assignment
You may not assign your rights and obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations to a third party at any time.
Grievance Redressal Mechanism
In case you have any complaints or grievances pertaining to (i) any Contributed Material that you believe violates these Terms (other than an infringement of copyright) or (ii) your access to the Platform, please share the same with us by writing to: grievanceofficer@fancode.com.
In your complaint or grievance, please include the following information: (i) Your name and contact details: name, address, contact number and email address; (ii) Your relation to the subject matter of the complaint, i.e. complainant or person acting on behalf of an affected person; (iii) The name and age of the person aggrieved or affected by the subject matter of the complaint, in case you are acting on behalf of such person and a statement, under penalty of perjury, that you are authorised to act on behalf of such person and to provide such person's personal information to us in relation to the complaint/grievance; (iv) Description of the complaint or grievance with clear identification of the Contributed Material in relation to which such complaint or grievance is made; (v) A statement that you believe, in good faith, that the Contributed Material violates these Terms; (vi) A statement that the information provided in the complaint or grievance is accurate.
On receiving such complaint, grievance or notice, the Company reserves the right to investigate and/or take such action as the Company may deem appropriate. The Company may reach out to you to seek further clarification or assistance with the investigation, or verify the statements made in your complaint, grievance or notice, and you acknowledge that your timely assistance with the investigation would facilitate the redressal of the same.
Details of the Grievance Redressal Officer of the Company are as follows:
Name: Varun Anand
Email: grievanceofficer@fancode.com
Address: 6th Floor, Ascent, Sudam Kalu Ahire Marg, Opposite GSK, Worli, Mumbai – 400 030
The Grievance Officer is identified above pursuant to the provisions of applicable laws, including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws.
The Company reserves the right to replace the Grievance Redressal Officer at its discretion through publication on the website, which replacement shall come into effect immediately upon publication.
PART B: Streaming Services
Passes: We provide Streaming Services on the Platform, which may also be available for viewing on the affiliate platforms provided by the Company. Streaming Services include access to free as well as behind-the-pay-wall video content on the Platform. As a user, you may opt to avail access to behind-the-paywall video content of specific matches of a tournament, the entire tournament, or a monthly or annual subscription, which provides you access to all applicable Streaming Services for a specific period of time through the purchase of appropriate subscription packages.
The Company may offer all or some or a combination of the following subscription packages for its Streaming Services as per its discretion:
1. Match Pass
2. Tour Pass
3. Monthly Pass
4. Annual Pass

A ‘Match Pass’ shall give you access to behind the paywall Streaming Services of a particular ‘match’ of the tournament, as ordinarily known. For eg, in cricket, 1 ODI (One Day International) match last one day but 1 test match lasts 5 days. For Formula 1® events, a ‘Match Pass’ shall consist of access to all sessions in a race weekend that will include the practice session, qualifying session, “sprint” shoutout (where applicable), “sprint” race (where appliable) and the main race.
A ‘Tour Pass’ shall give you access to behind the paywall Streaming Services for the entire tournament/ event/ series. For Formula 1® events, the ‘Tour Pass’ shall consist of access to the entirety of the Formula 1® season for that year.
A ‘Monthly Pass’ and ‘Annual Pass’ shall give you access to all applicable behind-the-paywall Streaming Services available on the Platform for a month or a year, as applicable.
The Company can anytime at its sole discretion make behind the paywall Streaming Services available for free access on the Platform.
The Company may offer an ad-free upgrade for any of the subscription packages. An ad-free upgrade of the subscription package may give you access to ad-free behind the pay-wall video content on the Platform in the manner determined by the Company. The ad -free upgrade will not show you mid-roll ads while accessing behind the pay-wall video content on the Platform. The users who upgrade to an ad free experience will continue to see non-mid- roll ads while accessing behind the pay-wall video content including without limitation L-Bands, static banner, Astons etc. The Company can anytime at its sole discretion disable the ad-free upgrade for any of the subscription packages.
Free Trial
In case of certain selected matches available for viewing on the Platform behind the pay wall, the Company may offer you at its discretion a free trial period (“Free Trial”). The Free Trial may be for such duration and subject to certain terms and conditions as determined by the Company. Post the expiry of the Free Trial period, you shall need to purchase the appropriate subscription package to access behind the paywall video content on the Platform.
Availability of Services
The nature of Services made available to you is subject to change, the final decision of which lies with the Company. The Company may vary the access rights of users engaged in accessing the Platform without a paid subscription at any time at the Company’s sole discretion. With respect to paid subscribers, any revision of access rights will take effect on the completion of such user’s current subscription term.
Services may differ geographically and based on the device from which you subscribe. The prices of behind the paywall Services may also vary in time. With respect to recurring monthly and annual subscription packages, any price changes are effective as of the beginning of the next subscription period. The Company reserves the right to introduce new subscription packages from time to time at its own discretion.
The Company will try to process your subscription promptly but does not guarantee that your subscription will be activated by any specified time. By submitting your payment and other subscription details, you are making an offer to us to buy a subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your payment details and email address, at which point we will provide you with access to your subscription. The Company reserves the right to reject any offer in its discretion, for any or no reason.
The Company may, as part of its promotional efforts, offer users some promotional offers subject to the fulfilment of the terms and conditions of such promotional offers as may be specified by the Company from time to time.
You can find specific details regarding your subscription packages by visiting the Platform and clicking on the "Account" tab, available, such as your transaction history, billing details, and the option to cancel a subscription package. In case such details are reflected on the tab, you may reach out to support@fancode.com for the same. It is clarified that such details shall not be visible or made available for payments done via Apple Pay or Google Play Billing System (GPBS), and the user shall have to visit the respective platform of Apple Pay or GPBS to get the requisite details.
The Services and any content viewed through the Services are for your personal and non-commercial use only and may not be shared with third parties. The Services may be accessed or viewed on a maximum of one (1) device per account at any given point of time. You agree not to use the Services for public performances. During the term of your subscription package, as applicable, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access the Platform and view the Services. Except for the foregoing, no right, title or interest shall be transferred to you.
You will be responsible for ensuring that you have a high-speed working internet connection with adequate bandwidth and the requisite media software and a compatible browser to access the Services. You will not be eligible for any refunds if you are unable to view any Services purchased due to poor internet connectivity issues or technical errors at your end.
Pricing
The fee and payment terms for the purchase of a subscription package shall be as specified on the Platform at the time of purchase. The fee may vary across different Services and different sports offered on the Platform. Eligibility for any discounts or promotions shall be ascertained at the time of purchase of a subscription package. All transactions are in Indian Rupees unless otherwise specified.
We may change our offerings and the price of our Services from time to time. You agree to pay the fees at the rates applicable at the time and place of your purchase.
You may not return, exchange or cancel a subscription package unless otherwise specified in these Terms. We do not provide refunds or credits for any partially utilised subscription packages or unwatched or unutilised services provided under a specific subscription package.
If we inadvertently state an incorrect price to you whether online or otherwise, we are not obliged to provide you with a subscription package at that price, even if we have mistakenly accepted your offer to buy a subscription package at that price, and we reserve the right to subsequently notify you of any pricing error. We will always act in good faith in determining whether a genuine pricing error has occurred. In case of any inadvertent pricing error, the Company at its sole discretion reserves the right to rectify the error/provide alternative services/ refund the money as deemed fit.
In addition to any fees you pay to purchase a subscription package, you are responsible for paying any other charges necessary for processing your offer for the purchase of such a subscription package. You are also responsible for paying any internet connection or other telecommunications charges that you may incur by accessing the Platform or using the Services.
Payment
When you purchase a subscription package you must provide us with complete and accurate payment information. By submitting payment details, you promise that you are entitled to purchase a subscription package using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately cancel your subscription package. In suspicious circumstances, we may contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties. If you are entitled to a refund in accordance with the terms and conditions set out below, we will credit that refund to the card or other payment method you used to submit payment unless it has expired in which case we will contact you through the email address and/or mobile phone number provided by you at the time of registration
All payments for the purchase of a subscription package on the Platform shall be made through such other platform as may be determined by the Company from time to time in its sole and absolute discretion. Accordingly, your usage of such third party services shall be in accordance with the terms and conditions adopted and implemented by such service provider, and the Company shall not be responsible for any failed or incomplete fulfilment of any payment instructions issued by you through such service provider or any actions taken by the Company in respect of the same.
The fee for a particular subscription package will be billed at the beginning of the subscription period, and in case of a monthly and annual subscription packages shall be renewed automatically on the expiry date unless and until cancelled by you or otherwise suspended or discontinued pursuant to these Terms. Unless you cancel your subscription package before your billing date, we will automatically charge the monthly or annual subscription fee, as applicable, for the next billing cycle to the payment method we have on file.
If a payment for a monthly or annual subscription package is not successfully settled and you do not terminate your account, we may suspend or terminate your access to the relevant subscription package until your payment is successful.
We reserve the right to cancel/suspend your subscription package if you have previously been banned or removed from our Platform for any reason. We also reserve the right at any time to change our fees and payment procedures, including payment options and terms, either immediately upon posting on our Platform or by other notice to you.
If you believe someone has accessed the Platform using your account and password without your authorization, please immediately notify us via FanCode Helpdesk.
Invoice and Communication
The Company will send confirmation of your purchase of a subscription package via SMS or email using the communication details provided by you at the time of registration. The invoice will also be available for download on your user ‘Account’ tab. It is clarified that the invoice shall not be sent or made available for payments done via Apple Pay or Google Play Billing System (GPBS), and the user shall have to visit the respective platform of Apple Pay or GPBS to get the requisite details.
The Company may contact you through the modes mentioned above for any pending or failed purchase of a subscription package, to be aware of your preference for concluding the purchase and also to help you with the same
You hereby unconditionally consent that any communications triggered by us/ on our behalf either via SMS/ email for the above purposes or in the process of you logging into your account are:
a. upon your request and authorization;
b. 'transactional' and not an 'unsolicited commercial communication' as per the guidelines of Telecom Regulation Authority of India (TRAI), and
c. in compliance with the relevant guidelines of TRAI or such other authority in India and abroad.
You shall indemnify the Company against all types of losses and damages incurred by the Company due to any action taken by TRAI, Access Providers (as defined under the TRAI regulations) or any other applicable authority due to any erroneous complaint raised by you on the Company with respect to the communications mentioned above or due to an incorrect number or email id being provided by you for any reason whatsoever.
Refunds of Payment
Except in the limited circumstances specified below, no refunds will be issued to you in respect of subscription package, for any reason whatsoever. We reserve the right to issue refunds at our sole discretion. If we do issue a refund, we are under no obligation to issue the same or similar refund in the future.
With respect to monthly and annual passes, the fee paid is non-refundable irrespective of whether the subscription has been used by the user.
On the occurrence of any of the following situations:
(a) With respect to a match pass, if the match is cancelled or abandoned without any play;
(b) With respect to a tour pass, if 20% or more matches are cancelled or abandoned completely without any play, you may raise a ticket requesting for a refund on support@fancode.com. The Company shall review each request and decide on the eligibility of the request for a refund and the amount to be refunded (if any). Such amount shall be at the Company’s discretion, and may vary from a complete refund to a refund on a pro rata basis.
The refund process for a match pass shall be initiated at the end of the match, and for the tour pass, shall be initiated at the end of that particular tournament.
It is clarified a user will not be eligible for any refunds in the event of an operational or technical issue at the user’s end which results in the user being unable to view either a part or the whole of the purchased Services.
In case of any payment issue on Apple Pay or GPBS, please contact the iOS or Google support team directly. The Company shall not be responsible for any failed or incomplete fulfilment of any payment instructions issued by you or any other payment actions/omissions taken by you through iOS/ GPBS payment services in respect of the same.

Promotion Terms and Conditions
The Company may give promotional coupons (“Coupons”) for certain Services at its discretion to select users.
The applicability of the Coupons shall be at the sole discretion of the Company. By accepting the Coupons, you agree to comply with the Coupon terms intimated to you. The Coupons will be valid only for one-time use only and shall be non-transferable. These Coupons shall be not be clubbed with any other coupons issued at any time by the Company.


Referral Program Terms and Conditions
These Referral Program Terms and Conditions (“Referral Terms”) supplement the general Terms and Conditions of Use accessible here (“Terms of Use”) available on the FanCode website https://www.fancode.com and mobile application (the “Platform”). By participating in the FanCode Referral Program (“Referral Program”), you (“Referrer”) agree to be bound by these Referral Terms, as well as the Terms of Use. Any capitalized terms not defined herein shall have the meanings ascribed to them in the Terms of Use.
  1. Eligibility:
    1. The Referral Program is open only to registered users of the Platform who are located in India and who comply with these Referral Terms and the Terms of Use.
    2. We reserve the right to limit or disqualify any participant at our sole discretion.
    3. In order to participate, the Referrer must refer individuals (“Referred Friends”) who have not previously purchased a streaming pass on the Platform, are located in India, and are eligible to purchase a subscription.
    4. Employees, contractors, or agents of FanCode and its affiliates, as well as any third-party partners engaged in the Referral Program, are not eligible to participate.
  2. How the Referral Program Works:
    1. To participate in the Referral Program, the Referrer must share their unique referral link or referral code with their Referred Friends.
    2. The Referred Friend must purchase an eligible subscription (Match / Tour / Unlimited Pass) on the FanCode platform by using the referral code shared by the Referrer.
    3. The Referral will only be considered successful if the Referred Friend completes the sign-up and purchase process in accordance with these Referral Terms.
  3. Reward Structure:
    1. Upon a successful referral, the Referrer will be eligible to receive a reward in the form of Amazon Pay vouchers. The reward amount will be based on the value of the subscription purchased by the Referred Friend, as outlined in the Reward Matrix below. The Reward Matrix below may be modified by the Company at its sole discretion.
    2. Reward Matrix:
      Amount spent by Referred Friend (INR)Amazon Pay voucher earned (INR)
      1-2525
      26-7575
      76-199150
      200 and above500
  4. Issuance of rewards:
    1. Subject to these Referral Terms, rewards will be issued to the Referrer within 10 days after the Referred Friend’s purchase has been successfully verified by FanCode.
    2. The steps to redeem the reward voucher will be sent to the email address or mobile number associated with the Referrer’s FanCode account. It is the Referrer’s responsibility to ensure their contact details are up to date.
    3. FanCode reserves the right, in its sole discretion, to modify or cancel any rewards due to system errors, fraud, or misuse of the Referral Program.
  5. Limitations and restrictions:
    1. Fraud Prevention: Rewards are issued based on our verification of the Referrer's and Referred Friend's compliance with these terms. We reserve the right to withhold or revoke rewards at our sole discretion including if we detect fraudulent activity, abuse, or any attempt to manipulate the Referral Program. Fraudulent activity includes, but is not limited to, creating multiple accounts, providing false information, or using automated systems to generate referrals.
    2. Discretion in awarding rewards: FanCode retains full discretion in determining the validity of any referral, and reserves the right to withhold or deny rewards at any time if there are reasonable grounds to suspect that the Referral Program is being abused or manipulated.
    3. Non-transferable: Rewards issued under this Referral Program are non-transferable, non-exchangeable, and cannot be substituted for cash or any other forms of credit.
    4. We may impose limits on the total number of rewards any Referrer may receive under this Referral Program without prior notice. These limits, if applicable, will be communicated via the Platform.
  6. Miscellaneous:
    1. FanCode reserves the right to modify, suspend, or terminate the Referral Program at any time, with or without notice. In the event of termination, any pending rewards will be honored in FanCode’s discretion, subject to compliance with these Referral Terms.
    2. Participation in the Referral Program does not confer any rights to the Referrer or the Referred Friend except as set out in these Referral Terms.
    3. We maintain the exclusive right to make the final decision on any aspect of the referral program, including but not limited to the eligibility of participants, the validity of referrals, and the issuance of rewards. Our decisions are final, binding, and cannot be contested.
    4. We reserve the right to modify, suspend, or terminate the referral program at any time, without notice. Any changes will be posted on our Platform, and continued participation in the referral program after such changes constitutes acceptance of the revised terms.
    5. Under no circumstances will we be held liable for any failure to provide rewards or for any indirect, special, incidental, or consequential damages arising out of or related to your participation in the Referral Program.
    6. Any issues, concerns, or disputes related to the use, redemption, or validity of the Amazon Pay vouchers awarded under this Referral Program must be directed to Amazon and will be governed by Amazon’s terms and conditions. The Company is not responsible for any issues arising from the use of the Amazon Pay vouchers once they have been issued to the Referrer.
    7. By participating in the Referral Program, you consent to the collection and use of your personal information in accordance with the Company’s Privacy Policy.
    8. To the extent permitted under law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use the Platform or the Services, even if you have been advised of the possibility of such damages.
    9. Any dispute arising out of these Referral Terms shall be governed by the laws of India and the courts of Mumbai shall have exclusive jurisdiction to entertain any proceedings for the same.


Contest - LALIGA Stars | Terms and Conditions
These Terms & Conditions (“T&Cs”) govern the LALIGA Stars (“Contest”) organized by Sporta Technologies Private Limited (“Company”). The Contest is open to all customers who have an active account on FanCode with an active FanCode Yearly Pass or FanCode LALIGA Season Pass (collectively hereinafter referred to as ‘LALIGA Pass’) during the Contest Period (defined below). Under this Contest, eligible customers stand a chance to win different prizes including but not limited to official LALIGA merchandise. associated with the LALIGA event by answering the contest questions posted on FanCode’s social media handles. By participating in the Contest, each participant (“Participant”) agrees to be bound by these T&Cs.
  1. Eligibility:
    1. To qualify for entries, Participants must answer the questions posted by FanCode on its official social media channels with a valid and active FanCode account with LALIGA Pass.
    2. The Contest begins from 10th September, 2025 and ends on 30th June 2026 (“Contest Period”). The answers posted within the Contest Period are eligible for entry in the Contest. Late or incomplete entries will not be considered.
    3. Participation in the Contest is open to all customers residing in India.
    4. Employees of the Company (and its affiliates) and their immediate family members are not eligible to participate in the Contest.
  2. Entries:
    1. The Participant will receive 1 (one) entry into the Contest for every trivia question posted on FanCode’s social media handles.
    2. In the event a Participant submits multiple answers to the same question, whether on the same social media platform or across different platforms, only one entry per Participant will be considered, which shall be selected at random by the Company.
  3. Random Draw:
    1. Winners will be selected at random among the eligible Participants.
    2. 1 lucky winner will be chosen basis each lucky draw that may be conducted by FanCode who will be eligible to win the prizes, subject to fulfilment of these T&C’s (“Winner”).
    3. The Company’s decision in respect of the selection of Winner shall be final and binding. No correspondence, appeal, or challenge will be entertained.
  4. Winner Notification and Prizes:
    1. The Winner will be contacted via their social media handles through which the right answer was posted on FanCode’s social media handles.
    2. The Winner will also be required to share the details of their FanCode account and LALIGA Pass to check its validity. Once confirmed, the Prizes will be delivered to the winners within a reasonable period.
    3. The Company shall not be responsible for any delay or non-delivery due to incorrect information provided by the Winner or any other reasons beyond its control.
    4. The prizes may include jerseys, merchandise, or other items as decided by the Company. The type of prize will vary at the sole discretion of the Company.
    5. Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash or any other consideration.
    6. The Company reserves the right to substitute the prize with an alternative item of equal or greater value without prior notice.
    7. By participating, Participants grant the Company the right to use their name, likeness, and entry content for promotional, advertising, and publicity purposes related to the Contest, without any further compensation.
  5. Company’s Rights:
    1. The Company reserves the right to modify, suspend, or cancel the Contest at any time without prior notice.
    2. The Company reserves all rights to verify the eligibility of any Participant.
    3. The Company’s decisions regarding the Contest, including interpretation of these T&Cs, selection of winners, and awarding of prizes, shall be final and binding.
  6. Privacy:
    1. By participating in the Contest, Participants consent to the Company collecting, storing, and processing their personal data (such as name, account details, contact information, and social media handle) solely for the purpose of administering the Contest, verifying eligibility, contacting winners, and delivering prizes.
    2. The Company may also use anonymized and aggregated data for internal research, analytics, and improving customer engagement.
    3. The Company will retain Participants’ personal data only for as long as reasonably necessary for the purposes of the Contest or as required under applicable law.
    4. The Winner agrees to provide such other documentation or information requested by the Company for verifying their identity.
    5. If the Participant is a minor (i.e under 18 years of age), their personal data shall be processed in compliance with the applicable laws with necessary parental/legal guardian consent.
  7. General Terms:
    1. This Contest is subject to all applicable federal, state, and local laws and regulations, and is void in territories prohibited by applicable law.
    2. The decision of the Company in all matters relating to this Contest is final and binding.
    3. Participants’ use of the Company’s products or services will continue to be governed by the Company’s Privacy Policy and these Terms and Conditions.
    4. The Company shall not be liable for any direct, indirect, incidental, or consequential loss, costs, or damages incurred by Participants in connection with the Contest or the prizes.
    5. These T&Cs shall be governed by and construed in accordance with the laws of Republic of India and the Courts of Mumbai.
    6. For any questions or concerns related to this Contest or its terms, please contact support@fancode.com.


Contest – #Gaur Pitch Pass Contest Terms and Conditions
These Terms & Conditions ("T&Cs") govern the #Gaur Pitch Pass Contest ("Contest") organized by Sporta Technologies Private Limited ("Company") in collaboration with FC Goa. The Contest is open to all customers who have an active account on FanCode with active subscription during the Contest Period (defined below) and reside in Goa. Under this Contest, eligible customers stand a chance to win tickets to the match FC Goa vs Al-Nassr scheduled on 22nd October 2025 by participating in the contest posted on FC Goa and FanCode's social media handles. By participating in the Contest, each participant ("Participant") agrees to be bound by these T&Cs.
  1. Eligibility:
    1. To qualify for entries, Participants must post the photo on social media and tag official handles of FanCode and FC Goa. The Participants with a valid and active FanCode account with active subscription (FC Goa pass, AFC CL Two Pass, monthly pass and yearly subscription).
    2. Entries must include the specified hashtags #fcgoafitchallenge #fancode and tag the following official social media handles of FanCode and FC Goa on the respective social media platform on which the Participant is uploading the photo.
      FanCode: Instagram, FaceBook, X
      FCGoa: Instagram, Facebook, X
    3. The Contest begins from 17th October, 2025 to 19th October, 2025 ("Contest Period"). The photos posted within the Contest Period are eligible for entry in Contest. Late entries will not be considered.
    4. Participation in the Contest is open to all customers residing in Goa and above 18 years of age.
    5. Employees of the Company (and its affiliates) and FC Goa and their immediate family members are not eligible to participate in the Contest.
  2. Entries:
    1. The Participant will receive 1 (one) entry into the Contest for every photo posted on FC Goa and FanCode's social media handles.
    2. In the event a Participant uploads multiple posts, only one entry per Participant will be considered, which shall be selected at random by the Company.
    3. Entries must be original and must not violate any third-party rights, including copyright or privacy should be in accordance with the applicable law.
    4. The Company reserves the right to disqualify any Participant who:
      Fails to comply with these Terms and Conditions;
      Submits incomplete, inaccurate, or misleading information; or
      Engages in fraudulent, inappropriate, or unethical conduct.
  3. Random Draw:
    1. Winners will be selected at random among the eligible Participants.
    2. 5 lucky winner will be chosen by FanCode who will be eligible to win the Prize, subject to fulfilment of these T&C's ("Winner").
    3. The Company's decision in respect of the selection of Winner shall be final and binding. No correspondence, appeal, or challenge will be entertained.
  4. Winner Notification and Prizes:
    1. The Winner will be contacted via their social media handles through which the photo was posted tagging FC Goa and FanCode's social media handles.
    2. The Winner will also be required to share the details of their account to check its validity. Once confirmed, the tickets will be handed over by FC Goa. Winners will be contacted directly with collection details.
    3. The Company shall not be responsible for any delay or non-delivery due to incorrect information provided by the Winner or any other reasons beyond its control.
    4. Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash or any other consideration.
    5. The Company reserves the right to substitute the prize with an alternative item of equal or greater value without prior notice.
    6. By participating, Participants grant the Company and FC Goa the right to use their name, likeness, and entry content for promotional, advertising, and publicity purposes related to the Contest, without any further compensation.
  5. Company's Rights:
    1. The Company reserves the right to modify, suspend, or cancel the Contest at any time without prior notice.
    2. The Company reserves all rights to verify the eligibility of any Participant.
    3. The Company's decisions regarding the Contest, including interpretation of these T&Cs, selection of winners, and awarding of prizes, shall be final and binding.
  6. Privacy:
    1. By participating in the Contest, Participants consent to the Company collecting, storing, and processing their personal data (such as name, account details, contact information, and social media handle) solely for the purpose of administering the Contest, verifying eligibility and contacting winners.
    2. The Company may also use anonymized and aggregated data for internal research, analytics, and improving customer engagement.
    3. The Company will retain Participants' personal data only for as long as reasonably necessary for the purposes of the Contest or as required under applicable law.
    4. The Winner agrees to provide such other documentation or information requested by the Company for verifying their identity.
  7. General Terms:
    1. This Contest is subject to all applicable federal, state, and local laws and regulations, and is void in territories where prohibited by applicable law.
    2. The decision of the Company in all matters relating to this Contest is final and binding.
    3. Participants' use of the Company's products or services will continue to be governed by the Company's Privacy Policy available at https://www.fancode.com/about/privacy-policy
    4. The Company shall not be liable for any direct, indirect, incidental, or consequential loss, costs, or damages incurred by Participants in connection with the Contest or the prizes.
    5. These T&Cs shall be governed by and construed in accordance with the laws of Republic of India and the Courts of Mumbai.
    6. For any questions or concerns related to this Contest or its terms, please contact support@fancode.com.
PART C: Watch-Along
• The Watch-Along feature, we provide on the Platform may include livestreamed content posted by users, short videos and audiovisual clips (called “Moments”), comments, user messaging, chat rooms, emojis, filters, graphics, reactions, (“Companions”), each of which may be in the form of text, video, audio, audiovisuals, animations, music, images, graphics, or other tools, at the sole discretion of the Company. This feature is made available by the Company solely for recreational and engagement purposes. It is meant for sports fans to meet and connect with other fans with similar interests and team preferences. This is a discretionary feature of the Platform. The Company reserves the sole and absolute right to create, modify, merge, rename, restructure, temporarily suspend, or permanently discontinue any feature at any time, without prior notice to users and without incurring any liability whatsoever.
• Nature of Watch-Along
“Watch Along” means a sports-based social engagement feature for sports fans, available on the Platform that allows users to participate in discussions, post content, communicate via chat and direct messages, and react to content posted by other users on the Platform, as made available by the Company from time to time in its sole and absolute discretion.
“Watch Along Content” means any and all text, messages, posts, comments, reactions (including emoji reactions), media, links, or other material created, uploaded, shared, transmitted, or otherwise made available by a user on the Platform.
“Watch Along Services” means the services provided by the Company in connection with the Watch Along, including but not limited to the Watch Along feed, Watch Along chat, direct messaging between members, emoji reactions, and any other feature or functionality that the Company may introduce in relation to Watch Along from time to time.
“Direct Message(s)” or “DM(s)” means private communications sent between users through the messaging functionality available on the Platform.
• In addition to the Terms above including for clarity the general user conduct provisions and Community Guidelines applicable on the Platform, which equally apply to Watch Along, the users participating shall adhere to the following: (a) not post, share, or transmit any Watch Along Content that is defamatory, obscene, abusive, threatening, hateful, racially or communally insensitive, sexually explicit, or otherwise objectionable or in violation of applicable law; (b) not engage in spamming, flooding, or any form of unsolicited or repetitive communication within any Watch Along chat, feed, or Direct Message; (c) not impersonate any other user, sports personality, team, league, or official entity (d) not use Watch Along to solicit, advertise, promote, or facilitate any third-party product, service, betting activity, gambling platform, or any activity prohibited under applicable law, including the Promotion and Regulation of Online Gaming Act, 2025; (e) not use emoji reactions or any other Watch Along functionality to harass, bully, intimidate, or coordinate targeted abuse against any user or group of users; (f) not collect, harvest, store, or share any personal information of other users, including but not limited to through Direct Messages; (g) not share, forward, screenshot, or otherwise distribute the contents of Direct Messages or Watch Along chats outside the Platform without the express written consent of all parties to such communication; (h) comply with all applicable laws, rules, and regulations, including but not limited to the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and any other applicable legislation.
• By posting, uploading, sharing, or otherwise making available any Watch Along Content, the user hereby grants to the Company, a perpetual, irrevocable, worldwide, royalty-free, sub-licensable, transferable, non-exclusive licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, publicly display, and otherwise exploit such Watch Along Content in any form, medium, or technology now known or hereafter developed, for any purpose whatsoever, including but not limited to the operation, promotion, marketing, and improvement of the Platform, the Watch Along Services, and any other product or service offered by the Company or its affiliates. This licence shall survive any termination of the user’s account or removal of the Watch Along Content from the Platform.
• The Company is under no obligation to monitor, review, or screen Watch Along Content or Direct Messages. Notwithstanding the foregoing, Company reserves the right (but not the obligation) to monitor, review, filter, moderate, edit, refuse, or remove any Watch Along Content or Direct Message at any time, for any reason, in its sole and absolute discretion, including through the use of automated tools, artificial intelligence, and/or human review. The users acknowledge and consent to such monitoring and review.
• The Company does not endorse, verify, or assume any responsibility for any Watch Along Content posted by any user. The users acknowledge that they may be exposed to Watch Along Content that is inaccurate, offensive, or objectionable, and they access and participate on the Platform entirely at their own risk.
• The users acknowledge that comments, interactions and Direct Messages sent through the Platform are stored on Company’s servers and may be accessed, reviewed, and disclosed by Company: (a) for the purposes of content moderation and enforcement of these Terms and Community Guidelines; (b) in response to valid legal process, court orders, or requests from law enforcement or governmental authorities; (c) to investigate potential violations of these Terms; or (d) as otherwise required under applicable law.
• In addition to (and without prejudice to) any Platform-wide remedies available to Company under these Terms, Company may, at its sole and absolute discretion, impose Platform-specific sanctions on any user, including but not limited to: muting the user, restricting the user’s ability to post, chat, or send comments or Direct Messages on the Platform, temporarily or permanently removing the user, or restricting the user’s access generally. Such Platform-level sanctions may be imposed independently of, or in conjunction with, any platform-wide enforcement action.
• Watch Along Services may feature the names, logos, marks, imagery, or other intellectual property of third-party sports teams, leagues, franchises, or other entities (“Third-Party IP”). Such Third-Party IP remains the exclusive property of the respective rightsholders and, except where specifically stated, Company does not claim any rights, title, or ownership in any Third-Party IP that may be available. Any reference to or use of a Third Party IP by Company is merely for indicative, nominative, referential, or editorial purposes, in accordance with law. The Company does not claim any rights in any factual information, third-party data or statistics, Third-Party IP, including any third-party images, likeness, names, and other references made available on or via any of the Watch Along Services. You agree not to reproduce, distribute, modify, or create derivative works from any Third-Party IP displayed in or in connection with the Platform in violation of applicable laws. The Company reserves the right to remove or replace any Third-Party IP displayed in connection with Watch Along Services at any time without notice or liability to users.
• To the maximum extent permitted by law, Company shall not be liable for any loss, damage, injury, or harm (whether direct, indirect, incidental, special, consequential, or punitive) arising out of or in connection with: (a) any Watch Along Content posted by any user; (b) any interaction, communication, or dispute between users or with the influencers/creators or with Company; (c) any action or inaction by Company in connection with Watch Along moderation or enforcement; (d) any modification, suspension, or discontinuation of any Watch Along or Watch Along Service; or (e) any reliance by a user on any Watch Along Content or information obtained through the Platform.
• The users shall indemnify, defend, and hold harmless Company, its parent company, affiliates, subsidiaries, directors, officers, employees, agents, partners, and licensors from and against any and all claims, demands, actions, suits, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or in connection with: (a) the user’s Watch Along Content; (b) the user’s conduct; (c) any violation of these Terms, the Community Guidelines, or applicable law by the user in connection with Watch Along; or (d) any infringement or misappropriation of any third-party right by the user’s Watch Along Content or conduct.
• In addition to all provisions of the Community Guidelines, the following rules apply specifically to Watch Along Content and conduct on the Platform:
• Relevance: The users are encouraged to keep Watch Along Content relevant to the team/players or topic associated with the Watch Along. Persistent off-topic content may be removed at the Company’s sole discretion.
• Rivalry, not toxicity: Healthy sports banter between rival team/player supporters is welcome. However, content that crosses into personal attacks, threats, or hate speech against supporters of rival teams/players will be actioned in accordance with the Community Guidelines and the Terms.
• No coordinated reaction abuse: Using emoji reactions as a tool for coordinated bullying, brigading, or targeted harassment is prohibited and may result in immediate sanctions.
• Comment and DM responsibility: The users are solely responsible for the content of their comments and Direct Messages. Sending unsolicited, abusive, threatening, or sexually explicit comments or Direct Messages is prohibited and may result in immediate suspension from the Platform.
• No real-money solicitation: Using the Platform, Direct Messages to solicit, promote, or facilitate any form of betting, gambling, real-money gaming, or financial transactions is strictly prohibited.
• Removals.
• We reserve our rights to remove (without notice) any offending/illegal/ objectionable / infringing content posted by the user and take such necessary action as we may consider appropriate, including those concerning chats, comments, interactions with influencers or other users.
• If you violate these Terms, we may take suitable action against you, including removing/disabling/suspending/terminating your account, your access to the Platform and the Services or certain features on the Platform, forfeiture of account-related benefits, etc.
• We may also notify law enforcement agencies when we believe that there is a genuine risk of physical harm or a direct threat to you or public safety. Any action or decision taken by us for violation of these Terms shall be at our sole discretion.
• We may also remove content from the Platform for reasons other than violation of these Terms (eg: to comply with a valid legal notice we receive, to respond to subpoenas, a complaint from an aggrieved user).
• Access to most of the Feature is free of charge, however, some features may require a user to pay money to either subscribe to the Platform or its features, or to get premium access / higher-visibility within certain features (e.g. as part of engagements inside chat rooms), or make in-app purchases or to remove or reduce any advertisements or restrictions on the Platform (collectively, the “Paid Features”). We may also serve advertisements (“Ads”) to you within the Platform. These may include Ads that are before, during, or after any Content you consume or otherwise within or in relation to any features, such as comments, chats, or messaging facilities, you may access. We may, at our sole discretion, also provide you with the option of removing Ads by paying an Ads-removal fee (“Ads Free Subscription”). We reserve the right to implement or remove any or all of these features at any point in time and will notify you from time to time.
• Influencer Content IP: You acknowledge and agree that all content created, shared, or streamed by influencers/creators on the Platform, including but not limited to videos, images, comments, and opinions (“Influencer Content”), is the intellectual property of the respective influencer or their licensors. Your use, share, access or engagement with the Influencer Content is limited to accessing it on the Platform for personal, non-commercial use only. You shall not download, record, reproduce, distribute, or create derivative works from the Influencer Content without the express written permission of the respective Influencer and the Company. You expressly agree and acknowledge that the Company is not responsible for and in relation to any Influencer Content, nor do we assume or undertake any responsibility in connection with any representations, warranties, promises, covenants, undertakings, insinuations, or statements made by or on behalf of any influencer or creator. Such influencer or creator shall remain solely responsible in this regard.
• Community Guidelines. We care deeply about the safety of our users. Our Community Guidelines outline how users are expected to behave and what types of content or conduct are not allowed on the Platform. These Community Guidelines form part of these Terms. Any breach of the Community Guidelines constitutes a violation of these Terms and may result in enforcement actions, including content removal, feature restrictions, account suspension, or termination of the account.
• Reporting Content. If you come across any content or activity on the Platform that violates our Community Guidelines (for e.g. contains or promotes violent, harmful, sexual or illegal behaviour), please report it immediately through the in-app reporting tools or by contacting our support team at support@fancode.com.
• Law Enforcement engagement. In situations where we believe there is a real risk of physical harm, threats to public safety, or other circumstances involving imminent danger, we may notify or cooperate with law enforcement or other competent authorities. This may include sharing information, where possible, that can assist in preventing or responding to emergencies such as threats of violence, risks of suicide or self-harm, credible threats to community safety, or cases involving missing persons. We may also provide information to law enforcement, as permitted by or required under applicable law and where technically possible, to help prevent, detect, or respond to fraud, illegal activity, or violations of these Terms.
• Proactive Monitoring. Nothing in these Terms requires the Platform to monitor user activity or take action beyond what is required by law or what we determine is appropriate to protect our users and the integrity of the Services.