Community Guidelines

Applicability

Action we may take

Content we prohibit

1. Spam, Deceptive Engagements

   Spam is any repeated, unwanted, unsolicited activity that harms the community on the Platform. Some examples of what could fall under Spam:
   • Flood posts, comments, chats, or livestreams with the same or similar messages, links, or scam/crypto promotions (including "follow me"– type comments without real context).
   • Use misleading content, deceptive pop-ups, or impersonate brands to drive users to other websites.
   • Use bots, scripts, or multiple accounts to create Content, send messages, or fake views, likes, followers, referrals, or contest entries.
   • Share harmful links or files, including malware, viruses, phishing pages, deceptive pop-ups, or unsafe downloads.
   • Ask for or push for payments, transfers, investments, or personal/financial details to gain any unfair advantage or to run scams.
   • Posting any Content that could make other user(s) believe you are associated with any brand, company, trust, organization, community, or service that offers information/ tips/ tricks/ hacks/ cheats on games or other paid features offered on the Platform.
   • Use engagement baiting (e.g., "Follow for giveaway", "Comment to win") to artificially inflate metrics.

2. Misinformation, Impersonation, and Scams

   We don’t allow scams, misinformation, or other content of a fraudulent or misleading nature on the Platform.
   Impersonation
   It is not mandatory to use your real name on the Platform, however, your presence on the Platform (including your chosen name/user ID, profile picture, and team name) must not impersonate anyone in violation of the law. Some examples below of what could fall under impersonation:
   • Unlawfully impersonating a person, brand, or entity, or otherwise fraudulently deceiving users as to your true identity, except to the extent permitted by law or by such person, brand, entity itself, in writing (e.g. use of deepfakes, assuming false identity, representing yourself to be or be associated with someone you are not, is not permitted; however, mimicry, fan pages, parody etc. might be allowed in some contexts).
   • Using characters from multiple languages in a confusing or misleading way.
   • Using random symbols, numbers, including, without limiting it to, mobile numbers, repeating characters, or punctuation.
   • Using generic words or phrases instead of a name.
   • Using names of brands, without authorization or license from the rightsholder(s).
   Scams
   Some examples of what may be considered a scam include. Conduct or Content that:
   • Is intended to or results in defrauding or misleading others on the Platform,
   • Spreads fabricated information of any kind, including medical information, including medical misinformation, false cures, or misleading health claims.
   • Contains false information about elections, voting processes, or civic events.
   • Uses realistic AI-generated or deepfake content that could be mistaken for real and is not clearly labelled or identified as such.
   • Spreads fake sports news, player death hoaxes, or manipulated match rumors.
   Misinformation
   We require you to provide accurate and up-to-date account information. Do not:
   • Impersonate any person or organization or mislead people about who you are, including by using someone else’s image, name, username, brand, logo, or other personal information, or by creating an account that makes it appear they are posting or speaking.
   • Create or use accounts for the purpose of violating our Community Guidelines or misleading others.
   • Post images, videos, clips, gifs, or other content (including AI-generated or heavily edited content) that could realistically be mistaken as real and mislead people about the content’s origin, if (i) the entity or an authorized representative object to the content; and/ or (ii) can establish a risk of harm to members of the public.
   • Create accounts for minors, maintain multiple personal accounts, share an account with another person, or create a new account after being banned from the Platform.

3. Violent and Criminal Behavior

   Any Content that encourages or could instigate violence (whether online or physical) or may lead to real-world harm is prohibited. This includes attacks on anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religion, disability, or disease. Any predatory behavior, graphic violence, malicious attacks, or promotion of dangerous behavior is not allowed on the Platform.
   We also do not tolerate hate speech, bullying, harassment that targets individuals or groups, or creates a risk of imminent violence or physical harm.
   Do not post Content that:
   • Threatens, advocates for, glorifies, incites, or calls for violence or physical harm against any person, group, or animal, including serious threats towards individuals, public figures, high-risk persons, or high-risk groups.
   • Praises, promotes, or supports any criminal, terrorist, or extremist organization or individual, or any acts committed by them, including hate crimes, organized violence, mass shootings, human-trafficking groups, or similar offences.
   • Spreads misinformation or unverifiable rumors that contribute to the risk of imminent violence or physical harm.
   • Encourages participation in high-risk, dangerous viral challenges.
   • Encourages vandalism, damage to property, theft, bribery, embezzlement, money laundering, scams, or any other fraudulent activity, or convincing others to take part in unauthorized monetary transactions.
   • Posting content that mocks death, serious or fatal disease or disability, starvation, physical violence, domestic violence, or serious physical injury, or that claims a violent tragedy, or its victims are not real; make calls for death, serious disease or disability, or physical harm to a specific person or group of people.
   • Promotes or solicits participation in Ponzi schemes, multi-level marketing (MLM) programs, or other investment-related frauds not permitted under Indian financial regulations or solicits deposits/payments in violation of applicable laws.
   • Facilitates or coordinates the exploitation of humans, including human trafficking.
   • Encourages suicide, self-injury, and self-mutilation, including certain graphic imagery and real-time depictions of such acts.
   • Posting content that promotes drug consumption, or encourages others to make, use, or trade in drugs or other illicit substances.
   • Threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order.
   • Promotes, encourages, or glorifies extreme dieting, self-starvation, or other eating-disorder behaviors.
   • Involves minors performing, or being encouraged to perform, dangerous, harmful, high-risk, or otherwise inappropriate activities.
   • Promoting or facilitating the sale of alcohol, tobacco, or gambling products is prohibited by law.
   • Promotes or facilitates the sale or trade of weapons.

4. Harassment and Bullying

   We do not tolerate harassment, threats, or bullying of any individuals on the Platform, especially where it is based on their physical or mental traits, other intrinsic attributes, or identity, nor do we tolerate any groups dedicated to such behavior.
   Do not:
   • Repeatedly contact someone in an unwanted, unsolicited, or sexually harassing manner, including targeting anyone by attacking them based on their gender, race, or ethnicity
   • Dox or threaten to share or release an individual's private phone number, residential address, or email address.
   • Make intentionally false allegations about an individual or business.
   • Create pages or groups that are dedicated to attacking an individual or a group of individuals or entities to coordinate harassment against them (coordinated harassment and dogpiling).
   • Call for self-injury or suicide of a specific person or group of people.
   • Attack a specific person or group of people through derogatory terms related to sexual activity.
   We may also remove content posted by a creator who:
   • Repeatedly encourages or incentivizes abusive behavior;
   • Instills hostility between creators or with targeted users for personal gain (whether financial or reputational), and creates content that could harm the Platform and/or its users

5. Hate Speech / Racial Abuse

   We don't allow Content that promotes hatred, or attacks, threatens, or demeans people based on who they are, or encourages or incites any such actions. This includes (but isn’t limited to) hateful or demeaning content on the basis of one’s identity or traits or protected group statuses such as race, ethnicity, nationality, religion, political views, caste, sex, gender, gender identity, sexual orientation, or serious disease/disability.
   Some examples of conduct or Content that may constitute prohibited Hate Speech include:
   • Uses slurs or insulting labels for any person or group based on the above characteristics.
   • Dehumanizes people or groups (for example, comparing them to animals, vermin, or objects) based on the above characteristics.
   • Mocks victims or events involving hate crimes or identity-based violence.
   • Calls for violence, exclusion, or segregation (social, economic, or political) against anyone because of their identity.
   • Expresses contempt, disgust, or blanket negative generalizations about people based on the above characteristics.

6. Prohibited Content: Betting, Gambling, and Online Money Gaming

   You may not host, upload, share, publish, transmit, or promote any Content that violates any applicable gaming, gambling, betting, or wagering-related laws in your country. In particular, you must not make available any Content that:
   • Relates to or encourages money laundering, illegal financial activities, or any scheme intended to obscure, conceal, or misrepresent the origin of funds.
   • Relates to, promotes, facilitates, advertises, or encourages gambling, betting, real money / online money gaming or wagering activities that are prohibited under applicable law, including the Promotion and Regulation of Online Gaming Act, 2025 ("PROGA"), the Information Technology Act 2000, and rules/regulations framed thereunder, in India.
   • Attempts to recruit users into gambling, betting, or online money gaming communities, groups, or platforms offering such services.

7. Copyright and Intellectual Property Violation

   We respect the intellectual property rights of all users and take intellectual property violations very seriously. You may only post Content that you have the necessary rights to and/or relevant authorizations for. You are hereby expressly prohibited from uploading, sharing, posting, making available, communicating, or reusing content that violates another person’s copyright, trademark, or proprietary rights. You are further expressly prohibited from posting, sharing, downloading, reproducing, or making unlawful copies of any third-party copyright content, without express authorization from the applicable rightsholder, including, as applicable, from other Users, or us (in relation to the Platform and/or the content we hold rights in). You must not post or share:
   • Live or recorded sports matches, movies, music concerts, or OTT content without having the relevant rights and/or permissions from the rightsholder(s).
   • Copyrighted audio, images, videos, or music (including clips, reels, memes, background tracks) without rights or a valid license.
   • Paid/proprietary content, such as course material or gameplay from platforms having strict licensing restrictions or requirements.
   • Screenshots or profile elements (bio, avatar, artwork, etc.) created by another user and passed off as your own content.
   • Match broadcast, player imagery, logos, or commentary reuse without explicit permission from the rights holder (e.g., ICC, BCCI, ECB).

8. Sexually Offensive & Inappropriate Content

   Your conduct on the Platform, including the Content you make available in any manner, should not be offensive, grossly inappropriate (e.g. display sexual activity or nudity), lascivious, or lead to sexual exploitation, sexual violence, or predatory behavior, of any kind, including where minors or persons who appear to be minors are involved.
   Do not post any of the following Content in violation of applicable law to which you may be subject:
   • Child sexual abuse imagery, child pornography, and any other content, including any graphical, image or video based, or synthetically generated content that depicts, encourages, or condones paedophilia, child sexual exploitation, grooming minors or engaging with them in a predatory manner, enabling such behaviors on the Platform, or otherwise sexualizes minors or someone who appears to be a minor.
   • Note that we follow a zero-tolerance policy against Content that may cause harm to minors. Therefore, any inappropriate, sexually offensive content (or any other form of harassment) targeted at minors, our response to it will be swift and stringent.
   • Content that consists of any form of sexual touching, crushing, sexual abuse, grooming, necrophilia or bestiality, or forced stripping or mocking victims of such acts.
   • Non-consensual intimate images of a person or secretly taken non-commercial imagery of a real person's commonly sexualized body parts or of a person engaged in sexual activity.
   • Details about any adult commercial sexual services or prostitution activities, including requesting, offering, or asking for rates for escort services.
   • Sexually suggestive dance, gestures, innuendos, or AI face swaps.

9. Profanity, Inappropriate Language or Conduct

   We require our users to be mindful of the diverse cultural and linguistic backgrounds of our community and remain respectful in their interactions on the Platform.
   We encourage you to engage freely but responsibly on the Platform. Use of profanity or swear words may or may not be protected by free speech in your country and may, depending upon the context, be considered illegal.
   Use of any words, images, visuals, or text that is grossly offensive, obscene, demeaning or otherwise derogatory, in any language, where such words, images, visuals, or text are aimed at abusing, demeaning or targeting an individual or community in violation of applicable law (for examples, for the reason of their caste, creed, colour, race, ethnicity, minority status, religious beliefs, political preferences, disabilities, or other protected characteristics), is not permitted on the Platform.
   We encourage users to always be respectful toward each other and exercise sound judgment on what may, in a given context, be considered as hurtful, abusive, obscene, or otherwise unlawful.

10. Algorithmic Transparency and Content Ranking

    The Platform uses automated systems and algorithms to recommend, organize, and present content to users. This process is designed to optimize and personalize user experience, while promoting a safe and fair environment, in accordance with these Guidelines.
    We commit to transparency regarding how our algorithms may affect Content on the Platform, as required by evolving local regulations from time to time.

11. Creator & User Conduct on Platform

    Users, including content creators, can upload, engage with, or share short-form videos (moments), live streams, and interactive content (polls, predictions, etc.). The creators are expected to:
    • Follow these Community Guidelines for all content, chat, and collaborations they undertake on the Platform.
    • Avoid misleading thumbnails, impersonation, or clickbait.
    • Disclose any paid partnerships or promotions clearly and prominently.
    • Not host content that infringes upon any third-party rights.
    • Be responsible in making any claims in their Content and not otherwise cause any disrepute to any other person, entity, or platform.

12. Live Stream & Chat Moderation Policy

    Given the inherent challenges with moderating livestreaming, we encourage users to use our community-driven reporting features on the app (e.g. the "Report" button or sending an email to us) to identify and moderate Content on the Platform.
    We reserve the right to review real-time Interactions for live streams and group chats on the Platform from time to time to moderate Content and ensure compliance with our Community Guidelines, to the extent practicable. We might use a combination of real-time human and machine automated moderation for live streams and chats, combining AI and human review. We reserve the right to mute, disable, suspend, apply specific language filters to, or otherwise terminate the livestream and user chats at our sole discretion.

13. Privacy, Transparency, and Enforcement

    The creators must obtain consent from individuals visible/audible in their videos. The user data or chat screenshots cannot be publicly shared.

14. Reporting

    • If you see any Content, including a post, comment, or message that you believe violates these Community Guidelines, please report it using the Report button on the Platform or via the Help Section.
    • When you report Content, please include as much detail as you can (for example, links, screenshots, usernames, and a brief description of the Content).
    • We will review the reported Content and, at our sole discretion, may:
      • issue warnings (including via email);
      • remove the post, comment, or message;
      • temporarily or permanently ban and/or block the offending user; and/or
      • report such behavior to relevant authorities and helplines
    • If user(s) complain frequently against a User’s Content, that offending User shall be blocked from posting, commenting, sending group messages, or direct messages on the Platform.
    • We reserve the right to automatically block a user from commenting, posting in group chats, or sending direct messages on the Platform if we observe that the user has violated these Community Guidelines, and we will notify them with an email to their registered email ID or a message to their mobile number.
    • If any user believes that such blocking or suspension of their account was unfair, or if you’d like to challenge/appeal against such blocking or suspension, you have a 7-day window to appeal our decision via the help center.
    • If your profile or access to the Platform’s Services has been blocked and you’d like to restore access, you may raise a request on our Help Section. We will review such requests on a case-by-case basis, and our decision in this regard shall be final and at our sole discretion.